• Payment

1. Where should I make the payment?

Payment can be make by online bank-in, walk-in bank-in, cash, money order, cheque, and online transfer. If you are a Malaysian you can make the payment to bank or by PAYPAL. This bank is only for Malaysian bank-in purpose: BNS(Bank Simpanan National) with the account number: 07103-29-00013185-4 and pay to Heng Lee Chuan. Online bank-in can be done by using online facility. Online bank-in to Maybank Berhand with the account number: 157091083437 and pay to Heng Lee Chuan. Internationa member can be make payment to PAYPAL which is third party online transfer agency. I will request money from you through PAYPAL if you want to make the payment. If you having the problems of payment please contact us by mail.

2. Can I refund if I disappointed with you services?

We are not encourage to refund the money back to your account. As we say JHMSS is 100% services guarantee, we provide you the services until you hundred percent satisfy. If you still disappointed with our services the money can be refund back base on the services we given.

3. Can I post the cash or cheque to your's address?

Because the mailing is not hundred percent safe so we are not encourage you to post the cash by the mail. You can post the cheque to the below address but please make sure the date of cheque is available.

• Shipping

1. I am not living in Malaysia can you ship your products to me?

Yes. We provide shipping to International but the cost of shipping is different with shipping in Malaysia.

2. How can I know the shipping cost that need to pay?

Don't worry, you just tell us your location and the address. We will give you the shipping cost that need to pay as soon as possible.

• Prices

1. Can you change the prices? Is too expensive to me.

About the prices we can consult later. If you really interest with our services the prices can be talk over later. You must let us know what product or what services that you interest first then we will give you a reasonable prices.

2. Is the prices/fees will charge over the time?

No, the fees/prices of services is just one time. After you pay the payment correctly, we will start to serve you until you satisfy and without any charge.

3. Can the prices always change?

We are not guarantee the prices will not change. We are not always change the prices follow one's bend. If you want to know the prices is change or not please visit http://www.jhmss.com always

• Services

1. Are all services is 100% guarantee to satisfaction?

Yes, all services under JHMSS are 100% guarantee satisfaction. We will serve you until you feel the services is best to you. We not a business man, we are a friend.

2. Can I ask some services from you?

Sure, you can ask any services to us. We are glad to help you if we can do. Just contact us by email, mail, or telephone. Please visit here to get our contacts information.

3. What is the due date of each services ?

Don't worry about this, we will start to serve/develop after we received the fully payment for the services. We will develop for you as soon as we can. We will let you know the due date after the money is received.

• Products

1. I am not interest these products. Can you provide other products?

Sorry for that. If these products that we developed cannot interest to you, you should subscribe a services from us. We will develop out your desire products. Please visit here to view our services.

2. What is the product prices?

If you really interest to our products please trying to contact us. We will give you the reasonable prices base on your need. Please visit here to get our contacts information.

3. Will the products improve their version for debugging?

Yes, we will give you the newest version of our product FREE if you subscribe with us. Moreover we always improve the products functionality without any charge. Please contact us for the further information.

• Contacts

1. How can I contacts you?

You can visit here to get our contacts information. By email, by mail or by phone, we are glad to hear from you. But remember the phone services is not 24 hours. Sorry for the inconvenient.